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Introduction

Teams and departments may require a shared email account for business communication, accessible by multiple members. You can request such an account through the internal approval system.

My Screenshot

How to Apply

  1. Open the Request Link
    Visit the request form at:
    Department Email Account Form

  2. Fill in the Required Information
    Complete the form with the following details:

    • Mailbox Manager:
      • Can be a dedicated person (requires SMS/Phone/OTP verification), or
      • Multiple people sharing the mailbox.
    • Desired Email Address and Domain (choose from the listed domains).
    • Email Purpose: Describe how the mailbox will be used.
    • Reason for Application: Provide justification for creating the shared mailbox.

  3. Submit the Form
    After filling in the details, submit the request for approval.

Approval Process

  • The request will go through the standard internal approval flow.
  • Once approved, the shared mailbox will be created and ready for use by your department/team.

Notes

  • Make sure to assign a responsible Mailbox Manager to oversee access and security.
  • For multiple users, ensure clear guidelines are set on who can access and manage the account.
  • SMS/Phone/OTP verification is required for mailbox manager setup.

By following these steps, your department can efficiently request and manage a shared email account for collaborative use.